Contact us

Street Address
Our street address is not published since RVWS is not a public drop-in centre. Please do not bring animals to RVWS without first speaking with our hotline staff, as there are many situations that we can resolve over the phone. Also, whenever RVWS receives a call about a potentially orphaned wild mammal, our first priority is to determine if the baby can be reunited with its mother, who is better at raising her young than we are.

Phone: 613-258-9480
Email: info at
Mailing address: P.O. Box 266, North Gower, ON K0A 2T0
Street address: Call or email for an appointment

    If you have found an injured or orphaned wild mammal or reptile, or have a wildlife problem, please first visit our Orphaned or Injured Wildlife and Wildlife Conflicts pages to see if there is a solution to your situation or interim instructions. If you still need help with wild mammals or turtles, call us at 613-258-9480 or send us an email with a detailed description, your phone number and photo of the animal. For birds, please contact the Wild Bird Care Centre at (613) 854-2849 or visit

    Your call to RVWS will likely be answered by our voicemail because we do not have a receptionist and likely have an animal in our hands.

    We check messages as frequently as possible and try to return urgent, wildlife emergency calls twice a day from April to October. Non-emergency calls are returned within 48 hours. Please be patient and leave only one message. Each call requires careful consideration and time, and the most urgent calls are returned first.

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